Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when making bookings or inquiries
- Payment information when processing reservations
- Travel preferences and special requests
- Communications with our team
2. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Communicate with you about your bookings and inquiries
- Send you relevant offers and updates (with your consent)
- Improve our services and website experience
- Comply with legal obligations
3. Information Sharing
We share your information only with accommodation providers necessary to fulfill your booking, payment processors to complete transactions, and as required by law. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard protocols.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Contact
For questions about this privacy policy or your personal data, contact us at info@acaciacollections.com.