Rechtliches

Stornierungsbedingungen

Zuletzt aktualisiert: Februar 2026

Allgemeine Stornierungsbedingungen

Cancellation policies vary by property, season, and rate type. The specific terms applicable to your booking will be provided at the time of reservation confirmation. Below are our general guidelines.

Standard-Stornierungsfristen

KündigungsfristStornierungsgebühr
60+ days before arrivalNo charge (full refund of deposit)
30–59 days before arrival25% of total booking value
15–29 days before arrival50% of total booking value
7–14 days before arrival75% of total booking value
Less than 7 days / No-show100% of total booking value

Hochsaison & besondere Veranstaltungen

During peak season (typically July–October and December–March), stricter cancellation terms may apply. Bookings during the Great Migration season or holiday periods may require non-refundable deposits.

Änderungen

Date changes and modifications are subject to availability and may incur rate adjustments. We recommend contacting our reservations team as early as possible for any changes to your booking.

Reiseversicherung

We strongly recommend purchasing comprehensive travel insurance that includes trip cancellation coverage. Safari holidays involve significant logistics, and insurance provides protection against unforeseen circumstances.

So stornieren Sie

To cancel or modify a booking, please contact our reservations team at reservations@acaciacollections.com with your booking reference number. Cancellations must be submitted in writing.